Our Guarantee
Eleganworld.com is committed to providing the best customer experience. If you are not satisfied with your order, we offer an easy return service for all domestic and international orders within 30 days after delivery.

Refunds and exchanges
We hope you are satisfied with your order. However, if the order does not meet the standards, please do not worry. Just contact me and send it back to us within 30 days, and we will be happy to refund or exchange it for you.

Please proceed through [email protected] Contact us and let us know the problem

Do you want a refund?
Please contact me within 30 days after receiving the package and send the clothes back.

2. Please attach a note with the invoice number in the package
3. Returned items must be unworn, free of stains, odors, and animal hair. The item must not be damaged and must be returned along with the original label.
4. Please return the package and provide a tracking number
   Once we receive the clothes you sent back, we will issue a refund within 24 hours.
5. Regarding shipping fees

If the return is caused by consumer reasons, the consumer shall bear the return shipping cost, and the specific cost shall be subject to the courier company you choose.

If the received goods are damaged or incorrect due to our reasons, consumers do not need to bear the shipping costs caused by this reason.

Products that do not meet the refund or store credit criteria:

1. Mark as the final product for sale.
2. Free gifts or promotional items with retail value.
3. The returned goods received are damaged/worn.